Social Planning, Insights & Data Manager - OLIVER Agency

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Planning, Insights & Data Manager

Location: Durban , South Africa, Hybrid

About the role:

We’re looking for a Planning, Insights & Data Manager to join our Strategy & Social team and help transform data into meaningful strategic recommendations. This role sits at the intersection of strategy, analytics and social intelligence, partnering closely with strategists, creatives and client teams to uncover audience, cultural and commercial insights that inform smarter marketing decisions. You’ll be responsible for identifying trends, interpreting campaign performance and turning complex information into clear, actionable recommendations that improve creative effectiveness and business outcomes. If you’re naturally curious, commercially minded and passionate about using insights to solve business challenges, we’d love to hear from you.

What you will be doing:

• Conduct audience, cultural, category and competitive research to support strategic planning.
• Analyse campaign, platform and social listening data to identify meaningful insights and opportunities.
• Translate qualitative and quantitative data into clear recommendations that inform creative briefs, content strategies and activation plans.
• Develop dashboards, reporting packs and performance summaries for internal teams and clients.
• Partner with Strategy Directors, Creative teams and client stakeholders to identify opportunities for optimisation and future planning.
• Support test-and-learn initiatives by helping define hypotheses, measurement approaches and key learnings.
• Monitor emerging cultural, platform and consumer trends and proactively share opportunities with the wider business.
• Contribute to building best practice, templates and reporting frameworks that improve planning