onsite
ServiceNow Platform Engineer - Wavenet
Devops Engineer
Lead ServiceNow platform engineering, designing and integrating solutions across ITSM, ITOM, and cloud environments using JavaScript and cloud services to deliver scalable, secure automation for enterprise customers.
About the role
Key Responsibilities
- Architect, develop, and maintain ServiceNow applications and integrations to support IT service management and operations.
- Write and optimize JavaScript, Flow Designer, and REST/GraphQL scripts for custom workflows and data synchronization.
- Collaborate with cross‑functional teams to gather requirements, design solutions, and ensure seamless deployment across on‑prem and cloud environments.
- Implement and manage ServiceNow integrations with external systems (e.g., CMDB, monitoring, ticketing) using APIs and middleware.
- Perform performance tuning, security hardening, and compliance checks for ServiceNow instances.
Requirements
- 3+ years of ServiceNow platform engineering experience, with strong knowledge of ITSM, ITOM, and ITBM modules.
- Proficient in JavaScript, ServiceNow Flow Designer, and scripting best practices.
- Hands‑on experience with cloud platforms (AWS, Azure, or GCP) and integration patterns.
- Solid understanding of ITIL processes and service automation.
- Excellent problem‑solving skills and ability to work independently in a fast‑paced environment.
Skills
servicenowjavascriptitsm