About this Role
We are seeking a highly skilled ServiceNow Developer to lead the implementation, development, and maintenance of the ServiceNow platform at VOIS. This role is based in Pune or Bangalore and requires a minimum of 5 years of experience in ServiceNow development and administration. The individual will be responsible for designing scalable solutions, managing integrations, and ensuring platform stability. A strong understanding of business logic, agile methodologies, and collaboration with cross-functional teams is essential to succeed in this role.
What you’ll do
- End-to-end development of ServiceNow applications, modules, and customisations
- Design and enhance Service Portals to ensure full coverage of platform features
- Implement and manage complex third-party integrations using web services and plugins
- Maintain and optimise CMDB and Asset Management processes
- Facilitate agile ceremonies including daily stand-ups and sprint planning
- Align developed code with business logic and complex implementation requirements
- Create and maintain documentation for development and compliance purposes
- Collaborate with developers, administrators, and analysts to ensure seamless testing and communication
- Ensure adherence to best practices, standards, and security protocols
- Provide training and share knowledge on ATF scripting and testing methodologies
- Stay updated with the latest ServiceNow developments and recommend improvements
Who you are
- A ServiceNow professional with at least 5 years of experience in development and administration
- Proficient in-Service Portal development and customisation
- Experienced in implementing complex integrations using web services and plugins
- Skilled in client and server-side scripting, including JavaScript
- Familiar with SCDL workflows and agile methodologies
- A critical thinker with strong problem-solving and time management skills
- Effective communicator with experience in team leadership
- Preferably certified with ServiceNow CSA and Micro certification in Service Portal
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to lead impactful ServiceNow projects in a global organisation
- Exposure to advanced integration technologies and agile practices