remote
ServiceNow Developer - AIOps - Danta Technologies
Servicenow Developer
Lead the design, implementation, and configuration of ServiceNow AIOps solutions, integrating event management, health log analytics, metric intelligence, and machine learning to deliver proactive IT operations for a regulated ITAR environment.
About the role
Key Responsibilities
- Design, develop, and deploy ServiceNow AIOps components, including Event Management, Health Log Analytics (HLA), and Metric Intelligence (MI) modules.
- Implement and configure Agent client collectors to ingest and process event data across enterprise systems.
- Integrate machine learning models for anomaly detection, predictive analytics, and automated remediation workflows.
- Collaborate with cross‑functional teams to define data pipelines, dashboards, and reporting mechanisms.
- Ensure compliance with ITAR regulations, including secure data handling, Green BGV, and e‑verification requirements.
- Provide ongoing support, troubleshooting, and performance tuning of AIOps solutions.
Requirements
- Proven experience with ServiceNow platform and AIOps architecture.
- Strong knowledge of Event Management, Health Log Analytics, and Metric Intelligence modules.
- Hands‑on experience with machine learning integration in IT operations.
- Familiarity with ITAR compliance and secure data practices.
- Excellent problem‑solving skills and ability to work independently in a remote environment.
Skills
servicenowmachine learning