remoteonsite
ServiceNow Architect - CGI
Servicenow Developer
Design and lead end‑to‑end ServiceNow solutions, leveraging ITIL best practices, JavaScript development, and cloud integrations to deliver scalable, high‑performance platforms for enterprise clients.
About the role
Key Responsibilities
- Architect, design, and implement comprehensive ServiceNow solutions across ITSM, ITOM, and custom applications.
- Define integration strategies using REST/SOAP APIs, middleware, and cloud services (AWS/Azure) to connect ServiceNow with enterprise systems.
- Lead technical workshops and mentor development teams on ServiceNow best practices, scripting, and Flow Designer.
- Ensure solutions align with ITIL processes, security standards, and performance benchmarks.
- Collaborate with stakeholders to translate business requirements into scalable technical designs and roadmaps.
Requirements
- 5+ years of hands‑on ServiceNow development and architecture experience.
- Strong knowledge of ITIL frameworks and ServiceNow ITSM/ITOM modules.
- Proficiency in JavaScript, ServiceNow scripting, and REST API integration.
- Experience designing cloud‑based integrations on AWS or Azure.
- Excellent problem‑solving, communication, and leadership skills.
Skills
servicenowitiljavascript