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SeniorAdministrator - AzureMSSQL DBA, Microsoft Azure - HCLTech
Database Administrator
We're looking for a Database Administrator focused on designing and building scalable technical solutions. This mid level role requires 6+ years of relevant experience.
About the role
- Manage day-to-day application operations for .NET-based applications hosted on IIS and backed by SQL Server
- Ensure high availability, performance, and reliability of production environments
- Monitor application health (availability, latency, errors, capacity) and take proactive actions
- Perform deployment support, configuration, and environment management for applications
- Perform L2-level troubleshooting for incidents escalated from L1
- Handle P1/P2 incidents with ownership, drive service restoration within SLA timelines
- Conduct root cause analysis (RCA) and implement permanent fixes or workarounds
- Participate in on-call support / 24×7 rotation➡ L2 support focuses on resolving complex issues and ensuring rapid service restoration
- Configure and manage application monitoring, alerting, and dashboards
- Analyse logs, metrics, and traces to detect performance or stability issues
- Contribute to SLO/SLI adherence and error budget tracking
- Drive proactive incident elimination and reliability improvements➡ SREs ensure reliability through monitoring, automation, and performance optimisation
- Manage IIS web servers:
- Administer SQL Server databases:
- Analyse application logs and system behaviour for issue diagnosis➡ IIS, SQL monitoring, troubleshooting, and deployment are core operational responsibilities
- Develop scripts/tools (PowerShell / C#) to reduce operational toil
- Identify recurring issues and implement automation or permanent fixes
- Support CI/CD and release validation activities➡ SRE emphasises automation to improve scalability and reduce manual operations
- Work closely with development, infrastructure, and DB teams for issue resolution
- Maintain runbooks, SOPs, and knowledge articles
- Provide inputs for system improvements and architectural fixes
- Strong experience in.NET / ASP.NET applications • Hands-on experience with: IIS (Internet Information Services) Microsoft SQL Server (querying, tuning, troubleshooting)
- Knowledge of: Windows Server environments o Application deployment and configuration o Log analysis and debugging o Observability using solutions such as Splunk
- Experience in production support (L2)
- Strong understanding of:
- Strong analytical and troubleshooting skills
- Ability to work under pressure during major incidents
- Effective communication with technical and business stakeholders
- Collaborative mindset across cross-functional teams
- Experience in production support (L2)
- Strong understanding of: Incident, Problem, and Change Management (ITIL)
- Familiarity with: o SLO / SLA / Error Budget concepts o Automation and scripting
- 3–6 years of experience in Application Support / SRE / Production Support
- Bachelor’s degree in Computer Science / IT or related field