Essential Duties and Responsibilities:
AI & Architecture
- Drive adoption of AI-assisted development (AIAD) across the engineering org — from rapid prototyping to enterprise-grade production software
- Own cloud-native architecture decisions across a multi-product SaaS platform; build modular, multi-tenant systems that maximize common platform reuse
- Identify where AI creates distinct, defensible advantages in the product and SDLC
Delivery & Operations
- Drive consistent, methodology-agnostic delivery (Scrum, Kanban, Hybrid); own the Definition of Done
- Lead IT operations and deployment/release engineering — own system uptime, incident response, and release integrity
- Translate raw delivery data and JIRA metrics into strategic insights for the ELT
- Optimize the development lifecycle by eliminating bottlenecks and automating repetitive workflows
Security & Regulatory Stewardship
- Own Medrio ’s security posture and ensure on-time renewal of ISO 27001/27701, SOC 2, HIPAA, and GDPR
- Manage regulatory compliance proactively — GxP, 21 CFR Part 11, and evolving requirements
Stakeholder & Influence
- Partner with the VP of Product on roadmap tradeoffs and shared accountability for launch outcomes
- Interact with customers, strategic partners, and the Board to shape opportunities and roadmaps
- Negotiate vendor, cloud, offshore, and customer commercial contracts
- Support new investment in Medrio and company acquisition through technical due diligence
People Leadership
- Lead a mixed org of engineering directors, senior managers, and senior ICs (staff/principal engineers) simultaneously
- Build and maintain an A-player engineering team through structured performance management, recruiting, and active talent development
- Own the engineering opex budget and long-range resource planning
SMB Market Focus
- Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market
- Resist scope creep from large-customer requests that distract from the core SMB product strategy
Customers or Clients :
- CEO and Executive Leadership Team
- Board of Directors (as needed)
- VP of Product and product leadership
- Engineering, QA, IT Operations, and Deployment teams
- Customers and strategic external partners
- Offshore and vendor partners
Education and Years of Experience :
- Bachelor’s degree in Computer Science or related technical field (Master’s degree strongly preferred)
- 10+ years in software engineering, including 5+ years in SVP-level or equivalent engineering leadership
- Demonstrated experience leading a mixed org — both senior manag