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Senior Technical Program Manager - Store Experience Technology - Nordstrom
Product Manager
Lead end‑to‑end technology programs for the Store Experience Technology team, driving cross‑functional collaboration, agile delivery, and strategic roadmap execution to deliver innovative retail solutions.
About the role
Key Responsibilities
- Own the full lifecycle of technology programs, from concept through launch, ensuring on‑time, on‑budget delivery.
- Partner with business and engineering stakeholders to define requirements, scope, and success metrics.
- Facilitate Agile ceremonies (sprint planning, reviews, retrospectives) and maintain product backlogs.
- Develop and communicate program roadmaps, status reports, and risk mitigation plans to senior leadership.
- Drive continuous improvement of processes, tooling, and team performance.
Requirements
- 8+ years of experience in technical program or product management within a large retail or e‑commerce environment.
- Proven track record delivering complex, cross‑functional technology initiatives using Agile/Scrum.
- Strong analytical, organizational, and communication skills with the ability to influence stakeholders at all levels.
- Experience with roadmap tools (e.g., Jira, Azure DevOps) and data‑driven decision making.
- Bachelor’s degree in Computer Science, Engineering, or related field (MBA preferred).