As a Senior Technical Program Manager, you will partner with key Engineering, Product, and Product Design stakeholders to deliver critical services and features.
We are looking to speak to candidates who are based in Dublin for our hybrid working model, or fully remote within Ireland.
The right candidate for this role will be:
- Experienced with 5+ years working in a technical capacity and/or in a project or program management role
- Skilled at managing technical projects and working with full stack development teams using a variety of project management techniques
- Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
- Proficient in grasping the infrastructure of your program domain, and skilled at identifying the technical interfaces between teams
- Able to maintain a strategic view of our software engineering processes while supporting and optimizing the operations of the team
- Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA and Google Docs so programming proficiency with either or both tools is a plus
- Skilled at communicating across a diverse set of engineers and stakeholders
- Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
- Knowledgeable of agile methodologies and experienced with implementing project management best practices
- Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
- Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
- Interested in learning everything about MongoDB
Position Expectations:
- Execute and improve the processes and tools that inform the daily life of engineering teams
- Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
- Identify risks to the team's delivery, mitigating them where possible
- Own the data around the health of each team's project and ticket backlog
- Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
- Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
- Recognize patterns in a sea of information and take action accordingly
- Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects
Success Measures:
- Delivery against program goals
- Improvements and au