Job title:
Job Description:
Key Accountabilities
- Monitor, research and interpret changes to LGPS regulations, statutory guidance, HMRC requirements and related pensions legislation.
- Assess the impact of legislative and regulatory change on administration processes, member calculations, employer requirements, systems, templates and client deliverables.
- Provide authoritative technical advice on complex LGPS cases, including benefits, retirements, deaths, transfers, aggregations, discretions and remedy-related issues.
- Produce and review technical communications, client papers, briefing notes, reports, training materials and procedural guidance.
- Support implementation of regulatory change by working with operational, project, systems and client teams to design compliant and practical solutions.
- Lead or contribute to technical projects, testing activity, quality assurance and sign-off of calculations, letters or process changes.
- Develop strong client and stakeholder relationships, explaining complex technical matters clearly and credibly.
- Coach, mentor and support the development of less experienced colleagues, helping build technical capability and resilience across the team.
- Identify opportunities to improve controls, efficiency, consistency and member outcomes across LGPS service delivery.
- Represent the business in discussions with clients, suppliers, industry bodies or governance forums where technical expertise is required.
Knowledge, Skills and Behaviours
- Deep knowledge of the public sector regulatory framework, including benefit structures, governance requirements, employer responsibilities and current industry developments. A knowledge of LGPS specific pensions would be beneficial but not essential.
- Strong understanding of pensions tax, disclosure requirements and compliance considerations.
- Ability to analyse complex legislation and convert it into clear operational requirements and practical guidance.
- Excellent written and verbal communication skills, with the ability to tailor messages for clients, colleagues and senior stakeholders.
- Strong problem-solving, judgement and decision-making skills, particularly in relation to complex member or scheme cases.
- Ability to manage competing priorities, deliver high-quality work to deadlines and contribute effectively to project activity.
- Collaborative approach, with confidence to influence, challenge constructively and build credibility across teams.
- Commitment to knowledge sharing, continuous improvement and supporting the development of others.
About Capita Pension Solutions
Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutio