Senior Technical Consultant - CDW

Bring your IT career and talents to CDW , where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

About CDW

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.

CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.

Job Summary

The role of Senior Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. They will be an expert in the relevant technologies for their aligned team. The Senior Technical Consultant will also support the Sales and Solutions teams to provide technical expertise where required, creating technical presentations, solution demonstrations and lead on product development.

Key responsibilities

Design and deliver implementation services across a wide range of clients and technologies.

Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures.

Working collaboratively with Sales, Projects Practice, Pre-Sales, Customers and other parties as required.

Creation of technical documentation as and when required.

Supporting/reviewing PS Costings sheet

Low Level Designs

Statement of Works (SoW)

Involvement and running of project design workshops.

Presenting back technical documentation to customers.

Renew/upgrade required certifications.

Takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters.

To assist in the design of Proof of Concept to support the delivery of a solution.

To create/support the creation of test documentation and test scenarios.

Ensures personal and business objectives and set KPI targets are met or exceeded.

Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement.

Acts as a coach/mentor for other co-workers.

The above is not an exhaustive