Senior Technical Account Manager - Mesa Laboratories, Inc.

Are you looking for an opportunity to make a difference? At Mesa Labs we’re passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world.

This is a remote position with the preferred location being on the East Coast.

At Mesa Labs we offer competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position.

Base Compensation Range: $71,500 – $84,500

*In addition, you qualify for:

• Annual equity award of $10,000
• Commission target of $38,500 - $45,500

Outstanding Benefits and Perks We are proud to offer a variety of benefits that meet the diverse needs of our employees:

• Eligible for benefits the first day of the month after you start
• Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
• Company paid short term and long-term disability (unless covered by a state disability plan)
• Company paid life insurance and AD&D
• Flexible Time Off Policy
• Paid sick leave of 48 hours per calendar year
• Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
• 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
• Employee Wellness and Financial Assistance Resources through Cigna and NY Life
• Nine (9) paid company holidays per year

This position supports Mesa's SDC business. Our Sterilization and Disinfection Control division manufactures and sells biological and chemical indicators that assess the effectiveness of sterilization and disinfection processes for pharmaceutical, healthcare, and dental industries.

Job Summary

The Senior Technical Account Manager is responsible for managing, nurturing, and growing relationships with high-value and strategic clients within the life sciences sector. These clients may include large pharmaceutical companies, biotechnology firms, healthcare institutions, or research organizations. This role requires a deep understanding of client needs and the life sciences industry, along with the ability to develop and deliver tailored solutions. Drives long-term account growth, customer satisfaction, and revenue generation, while ensuring compliance with industry regulations and standards.

Duties/Responsibilities

Account Management & Relationship Building:

• Manage a portfolio of high-value, strategic accounts within the life sciences sector, including pharmaceutical, biotech, and healthcare organizations. Focus on building long-term partnerships based on trust and value. • Collaborate with clients to un