Senior Technical Account Manager - Menlo Security

Key Responsibilities

• Lead technical engagements for high‑profile enterprise customers, ensuring successful deployment and adoption of secure cloud solutions.
• Act as the primary technical liaison, translating complex security requirements into actionable architecture and implementation plans.
• Collaborate with cross‑functional teams (sales, engineering, support) to deliver end‑to‑end solutions that meet business and compliance objectives.
• Provide proactive guidance on threat mitigation, incident response, and continuous improvement of security posture.
• Track project milestones, deliverables, and ROI, presenting insights to executive stakeholders.

Requirements

• 5+ years of experience in technical account management or solutions engineering within the cybersecurity or cloud services space.
• Hands‑on expertise with AWS services and security best practices.
• Strong communication and presentation skills, with the ability to influence senior technical and business leaders.
• Proven track record of managing complex, multi‑phase projects and driving customer success.
• Customer‑centric mindset, highly organized, and comfortable working in a fast‑paced, evolving environment.