onsite
Senior Systems Analyst - Contact Government Services, LLC
Software Engineer
Lead complex system analysis for a federal agency, driving requirements gathering, process modeling, and solution design using SQL, Agile, ITIL, and AWS to deliver high‑impact technology solutions.
About the role
Key Responsibilities
- Lead end‑to‑end systems analysis, capturing business requirements and translating them into functional specifications for federal IT projects.
- Model and optimize business processes using BPMN and other diagramming tools to improve efficiency and compliance.
- Collaborate with cross‑functional teams, including developers, QA, and stakeholders, to ensure solutions meet security, regulatory, and performance standards.
- Design and maintain data models, write complex SQL queries, and support data integration across enterprise systems.
- Apply Agile practices, facilitating sprint planning, backlog grooming, and retrospectives to deliver incremental value.
- Provide subject‑matter expertise on ITIL best practices for incident, problem, and change management.
Requirements
- 10+ years of experience in systems analysis within a large federal or enterprise environment.
- Proficiency in SQL, data modeling, and business process modeling tools.
- Strong knowledge of Agile frameworks (Scrum/Scrum‑like) and ITIL processes.
- Experience with AWS services (EC2, RDS, S3) and cloud architecture principles.
- Excellent communication skills, able to translate technical concepts to non‑technical stakeholders.
Skills
sqlitilproject managementaws