remote
Senior System Deployment & Service Engineer
Software Engineer
Senior System Deployment & Service Engineer responsible for installing, configuring, and maintaining high‑performance laser micro‑machining equipment, ensuring optimal uptime and performance through automation, scripting, and cross‑platform support.
About the role
Key Responsibilities
- Lead end‑to‑end deployment of laser micro‑machining systems, including hardware installation, network configuration, and software integration.
- Develop and maintain automation scripts (Python, Bash) to streamline routine maintenance and diagnostics across Linux and Windows platforms.
- Diagnose and resolve complex hardware, firmware, and software issues, collaborating with engineering and support teams to implement long‑term fixes.
- Document installation procedures, troubleshooting guides, and system performance metrics for internal knowledge bases.
- Provide on‑site and remote support to clients, ensuring minimal downtime and optimal system performance.
Requirements
- 5+ years of experience in system deployment and service engineering for high‑precision manufacturing equipment.
- Proficiency with Linux and Windows operating systems, networking, and scripting languages.
- Strong understanding of laser technology, motion control, and industrial automation.
- Excellent problem‑solving skills and ability to work independently in a fast‑paced environment.
- Effective communication skills for client interaction and cross‑functional collaboration.