Senior Staff Systems Engineer - Performance Engineer - JVM

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the Role

The Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs.

The Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency,  infrastructure costs and increase services efficiency.

You will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.

Our core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.

You'll be responsible for

• Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.
• Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).
• Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.
• Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.
• Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.
• Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of techn