remote
Senior Solutions Engineer - Zayo Group
Software Engineer
Senior Solutions Engineer driving customer success by designing and delivering mission‑critical bandwidth solutions using dark fiber, Ethernet, and private data networks across North America and Europe.
About the role
Key Responsibilities
- Consult with enterprise customers to understand their connectivity needs and translate them into scalable, high‑performance network solutions.
- Design, document, and present custom dark fiber, Ethernet, and dedicated Internet architectures that meet performance, reliability, and cost objectives.
- Collaborate with sales, engineering, and operations teams to ensure seamless delivery, installation, and commissioning of network services.
- Provide technical leadership during pre‑sales engagements, including proof‑of‑concepts, ROI analysis, and solution demonstrations.
- Maintain deep knowledge of Zayo’s network assets, service portfolio, and industry trends to position solutions effectively.
Requirements
- 5+ years of experience in enterprise networking, with a focus on fiber optics, Ethernet, and private data networks.
- Strong analytical and problem‑solving skills, with the ability to translate complex technical concepts into clear business value.
- Excellent communication and presentation skills, capable of engaging C‑level executives and technical stakeholders.
- Proficiency in network design tools and documentation standards.
- Self‑motivated, results‑driven mindset with a passion for customer success.