remote
Senior Solutions Engineer - Crescendo.ai
Software Engineer
Senior Solutions Engineer driving AI‑powered CX solutions, architecting scalable cloud services, and integrating APIs to deliver seamless customer experiences using Python, Node.js, AWS, and machine learning.
About the role
Key Responsibilities
- Design, develop, and deploy AI‑driven customer experience solutions on AWS, ensuring high availability and scalability.
- Build and maintain robust APIs in Python and Node.js to integrate with third‑party CX platforms and internal services.
- Collaborate with product, data science, and operations teams to translate business requirements into technical specifications.
- Lead pre‑sales technical engagements, delivering proof‑of‑concepts and technical demos to prospective clients.
- Implement monitoring, logging, and automated testing pipelines to guarantee solution reliability and performance.
Requirements
- 5+ years of experience in full‑stack development with Python and Node.js.
- Proven expertise in AWS services (Lambda, API Gateway, DynamoDB, SageMaker).
- Strong background in machine learning model deployment and API integration.
- Excellent communication skills and ability to translate complex technical concepts to non‑technical stakeholders.
- Experience with CI/CD, containerization (Docker), and infrastructure as code (Terraform or CloudFormation).
Skills
pythonnodejsawsmachine learning