Senior Software Engineer - Reporting - Eleven

We Move Fast, Think on Our Feet, and Have Fun Doing It!

At Eleven , we thrive on solving complex challenges and pushing boundaries. We work at a rapid pace, embracing change, and staying laser-focused on delivering exceptional value to our customers.

We’re looking for visionary problem-solvers who excel in dynamic environments, embrace AI tools in streamlining work processes, adapt quickly, and drive innovation. If you love thinking outside the box, collaborating with top-tier talent, and having fun while making an impact—let’s talk!

Position Overview:

This Senior Software Engineer-Reporting role is part of our Agile/Scrum SaaS Solutions Engineering team and contributes by building and scaling the AWS-based authentication platform that powers secure, seamless connectivity for millions of guests and residents around the world. From hotels and multi-family properties to universities and campgrounds, our platform delivers an “at-home” Wi-Fi experience across diverse environments and devices. You’ll be part of a small, high-impact engineering team designing and supporting distributed systems, APIs, and data pipelines that operate on a global scale.

Reporting Relationships:

This role reports to an Engineering Manager and has no direct reports.

Essential Job Functions & Core Responsibilities:

• Designs, builds, and supports distributed, event-driven systems running on AWS using (and not limited to) Lambda, DynamoDB, S3, EC2, and OpenSearch.
• Develops primarily in C#/.NET and Python, delivering APIs, backend services, and high-velocity data processing components. PHP experience is a plus.
• Leads efforts to re-architect and refactor legacy applications into modular, cloud-native microservices following AWS and industry best practices.
• Collaborates with Product, QA, and other engineers to turn user stories into scalable, secure, and observable production features.
• Owns end-to-end performance, scalability, and reliability of services — from design through deployment and monitoring.
• Integrates security-first development practices (IAM least privilege, encryption, secrets management, secure API design).
• Participates in design reviews, code reviews, and post-incident analysis to improve reliability and maintainability.
• Continuously evolves engineering standards, CI/CD pipelines, and testing practices in a fast-moving Agile environment.
• Contributes to related initiatives and continuous improvements as business needs evolve.

Working Conditions

This role routinely uses standard office equipment such as computers, phones, and printers. This job operates remotely, in a home office environment, with occasional travel for team meetings or company offsites.

Physical Demands

This role primarily involves working at a computer in a remote office environment. R