Senior Software Engineer - Network Protocols & Devices - Eleven

We Move Fast, Think on Our Feet, and Have Fun Doing It!

At Eleven , we thrive on solving complex challenges and pushing boundaries. We work at a rapid pace, embracing change, and staying laser-focused on delivering exceptional value to our customers.

We’re looking for visionary problem-solvers who excel in dynamic environments, embrace AI tools in streamlining work processes, adapt quickly, and drive innovation. If you love thinking outside the box, collaborating with top-tier talent, and having fun while making an impact—let’s talk!

Position Overview:

The Senior Software Engineer-Network Protocols and Devices role is part of our Agile/Scrum SaaS Solutions Engineering team and helps support the Engineering team’s transition to an AWS cloud-native environment. This role contributes primarily to an AWS cloud-based central authentication platform used around the world to effortlessly and securely connect guests and residents (and all their devices) to the internet with an at-home Wi-Fi experience. Our platform serves a variety of markets. From hotels and multi-family residences to campgrounds and college campuses, every day, tens of millions of people benefit from the services we provide.

Reporting Relationships:

This role reports to an Engineering Manager and has no direct reports.

Essential Job Functions & Core Responsibilities:

• Configure, manage, and troubleshoot MikroTik RouterOS environments, including scripting, APIs, and policy enforcement
• Architect, implement, and maintain software systems that interact with or control network infrastructure
• Perform advanced network protocol integration, especially focused on RADIUS, 802.1X, and related AAA technologies
• Develop automation tools and network services that streamline configuration, authentication, and device lifecycle management
• Design, build, and maintain efficient, security-hardened containerized services optimized for resource-constrained environments and modern Linux-based infrastructure
• Collaborates with other development, product management and UX team members to turn user stories into performant, scalable capabilities, features, services, and applications within the ecosystem
• Partners with team members across functions to solve architectural and code-design challenges
• Stays informed about service design and code best practices and champions decisions that will scale and make a difference in the long term
• Works within Agile methodology with two-week sprints
• Identifies and incorporates security requirements in the software development lifecycle process
• Participates in security reviews as needed to facilitate technical discovery
• Other duties as assigned
• Mentor junior engineers and contribute to team-level knowledge sharing and best practices
• Participates in on-call rotation

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