Senior Software Engineer Electron

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are looking for an engaged and passionate Senior Software Engineer to join our Workspace team as our Desktop Specialist.

Aircall’s flagship product, the Workspace, is primarily used as a desktop application. You will be the owner of this native wrapper, responsible for the design, build, and release pipeline of our Electron application. You will bridge the gap between our web application and the operating system, ensuring a native-grade experience for our customers.

Best practices, evangelization, and mentoring will be part of your day-to-day job. Quality, excellence, and agility drive our delivery processes.

Key Responsibilities:

• Own the lifecycle of our desktop app. You will manage publishing to app stores, code signing, notarization, and safe auto-updates for our global user base.
• Design and maintain robust CI pipelines (GitLab CI). You will implement automated testing strategies for Electron, collaborating with our staff QA engineer, to prevent regressions before they reach production.
• Safely navigate major version bumps of Electron and Chromium, anticipating breaking changes and managing the impact on device management and memory usage.
• Debug and optimize the application’s performance, focusing on memory leaks and CPU usage in a desktop environment, critical for maintaining a high audio quality during calls.
• Maintain and extend native integrations with USB telephony hardware (Jabra, Pl