Senior Site Reliability Engineering Manager - cboe

Job Description

Building trusted markets — powered by our people

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.

Sound like the place for you? Join us!

Role Overview

The Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills ranging from software development to systems, network, application, and/or database management — with deep subject matter expertise in one or more of these disciplines.

This role sits at the heart of Cboe's follow-the-sun support model for its US Global Trading Hours (GTH) markets. Based in London, the Sr. SRE Manager provides direct platform support for Cboe's European operations while also holding oversight responsibility for SRE staff across both the European and Asia-Pacific time zones, ensuring seamless, continuous coverage of Cboe's real-time low-latency trading platforms around the clock. The Sr. SRE Manager will play a key role supporting and providing guidance throughout the full project lifecycle to deliver operational requirements on schedule, drive strategy across multiple areas of the organization, and tackle complex problems that may lack clear or full strategic definition. This individual must be capable of applying their knowledge in a manner that builds stakeholder confidence and achieves desirable outcomes while preserving relationships.

Major Job Duties

Technical Leadership & System Availability: Provide technical leadership, support, and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions. Monitor Cboe production, disaster recovery, and certification systems for issues. Troubleshoot and drive resolution of issues. Analyze and optimize performance of real-time trading platforms. Oversee daily system checks and ensure Cboe platforms and systems are operating as expected. Take direct action to resolve known issues as needed. Assist the build team to resolve build/deployment issues.