remoteonsite
Senior ServiceNow Developer - Flight Centre Travel Group
Servicenow Developer
Senior ServiceNow Developer responsible for designing, building, and maintaining ServiceNow solutions, integrating with enterprise systems, and driving automation initiatives using JavaScript, REST APIs, and Agile practices.
About the role
Key Responsibilities
- Design, develop, and customize ServiceNow applications and modules to meet business requirements.
- Implement integrations with external systems using REST/SOAP APIs and ensure data integrity.
- Automate workflows, incident, problem, change, and request management processes within the ITSM suite.
- Collaborate with product owners, architects, and QA teams in an Agile environment to deliver high‑quality releases.
- Provide technical guidance, code reviews, and mentorship to junior developers.
- Maintain documentation, perform root‑cause analysis, and support production incidents.
Requirements
- 5+ years of hands‑on ServiceNow development experience, including ITSM, Service Catalog, and custom applications.
- Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting (Business Rules, UI Policies, Script Includes, etc.).
- Strong experience with REST/SOAP API integrations and SQL/database querying.
- Solid understanding of Agile methodologies and CI/CD pipelines.
- Excellent problem‑solving skills and ability to work independently and within cross‑functional teams.
Skills
servicenowjavascriptitsmsql