At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
Job Summary
Your Impact :
- Lead implementations and onboarding engagements with customers
- Assist customers with developing, managing, and executing project plans and timelines
- Help maintain customer relationships and identify opportunities for growth
- Collaborate in the ongoing development of training materials and curriculum
- Collaborate with the team on consulting and development activities
- Support the Identity Security Services team by assisting with technical escalations support duties
- Collaborate with other Idira departments to ensure coordination and completion of all additional implementation-related tasks
- Potential for nationwide travel up to 10% (at employee discretion)
- Support Product and Engineering teams on testing, documenting and collaborating on product enhancements
Qualifications:
Your Experience
- Deep understanding Just-In-Time Zero Standing Privilege principals
- Experience with cloud identity and access management (IAM) across multi-cloud environments (AWS, Azure, GCP)
- Proficiency in Infrastructure as Code (IaC) tools like Terraform or CloudFormation for deploying cloud resources
- Experience with cloud governance and compliance frameworks (e.g., CIS Benchmarks, NIST)
- Familiarity with monitoring and logging tools for cloud environments (e.g., CloudWatch, Azure Monitor, SIEM integrations)
- Proven ability to troubleshoot security policy issues in distributed cloud environments
- Prior 5+ years of experience in a technical / implementation role deploying enterprise software
- Experience with Workflow Automation tools (Workato, Tray.io, Zapier,CyberArk Flows, etc)
- Experience with programming / scripting (java, python, PowerShell), primarily working with REST based API’s
- Experience with Cloud CLI in Azure/GCP/AWS