Senior Salesforce Administrator - Trigg Digital

Senior Salesforce Administrator

(Technical | AI-Enabled | Media Cloud & Agentforce)

Location: South Africa (Fully Remote)

Type: Full-time | Permanent

We are a boutique Salesforce consultancy and Summit (Platinum) Partner delivering high-impact, multi-cloud Salesforce solutions across Sales, Service, Marketing, Media Cloud, and Agentforce for Enterprise and SMB clients globally.

We’re looking for a technically strong, delivery-focused Salesforce Administrator who thrives in a consulting environment and is excited by the future of Salesforce delivery — combining deep platform expertise with AI-assisted configuration and automation.

This role is ideal for someone who is not just an administrator, but a solution builder — someone who can design scalable solutions, work across complex data models (including industry clouds), and use tools like Claude Code and ChatGPT as a core part of their development workflow.

This is not a junior role. You will be working on sophisticated implementations, including media industry use cases and AI-powered agent experiences, alongside experienced architects and developers.

🚀 What You’ll Do

• Objects, fields, record types, page layouts
• Validation rules, approval processes, and security models
• Advanced Flow automation
• Design and deliver scalable automation and solutions across core clouds and Media Cloud data models
• Salesforce Media Cloud (complex industry data models, advertising / media workflows)
• Salesforce Agentforce (AI-driven agent experiences, automation, and augmentation)
• Translate business requirements into well-architected, maintainable Salesforce solutions
• Generate and validate metadata configurations
• Accelerate Flow design and troubleshooting
• Assist with complex logic design and edge cases
• Produce high-quality documentation and test cases
• Collaborate with Technical Architects on solution design, trade-offs, and best practices
• Perform data modelling and migration, particularly within complex or industry-specific schemas (e.g. Media Cloud)
• Manage security models (roles, permission sets, sharing) across complex org structures
• Sprint planning, estimation, and backlog refinement
• Structured deployments using Git/SFDX/CI-CD
• UAT, regression testing, and release validation
• Documentation aligned with best practice delivery standards
• Build reports, dashboards, and analytics to support business decision-making
• Support pre-sales and demo builds, including showcasing Media Cloud and Agentforce capabilities

🧠 What You Bring

• 3–5+ years’ experience as a Salesforce Administrator in a consultancy or complex delivery environment
• Salesforce Administrator certification (required)
• Additional certific