Senior Revenue Operations Analyst, Consumer

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

Ethos is looking for a highly driven, self-starter to join the Revenue Operations team for our B2C go to market teams. This role will be responsible for driving the Consumer Rev Ops team towards operational excellence by being a versatile, dynamic team-player who can wear multiple hats & drive key initiatives across workstreams. You will be a key tactical member of the team, providing insights and analysis to guide our day-to-day decisions along with driving multiple projects that support rapid revenue growth and scalability of our operations.

Duties and Responsibilities:

• Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
• Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
• ​​Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
• Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally

Qualifications and Skills:

• MBA in Finance, Strategy, or a related specialization.
• 4+ Years of Overall experience, preferably in Revenue/ Sales Operations,Ops & Strategy or other related fields
• 2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
• Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
• Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
• Highly motivated, self-directed, team player that can be a jack-of-all-trades
• Demonstrated capabilities of working in a high growth, ambiguous startup environment
• Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
• Comfort with numbers and analysis with a desire to build on analytical skills
• Exceptional written and oral communication skills
• High standards of accuracy and strong attenti