Senior Reporting & Analytics Consultant - Unanet

We’re looking for a Senior Reporting & Analytics Consultant to join our growing Customer Experience team! Your influence and impact will be seen as you lead multiple, concurrent reporting and analytics initiatives of varying complexity, ensuring customer satisfaction and success.

What You’ll Do

• Initiate, execute, lead and support customers on managed services engagements, providing financial analysis, project control, custom reporting, and analytical support
• Gather and document requirements for custom reports using excel and business intelligence tools; develop, test and document these highly technical and innovative solutions to meet customer needs
• Serve as a key resource across Unanet on capabilities and functionality of BI/Analytics/Datalake offerings
• Design and develop custom Analytics entities (e.g., dashboards, reports, visualizations) for customers per their requirements, including via BI tools or Excel as needed
• Work with broader Technical Services Group to develop packaged offerings and support or customize those offerings for customers
• Support the customer throughout implementation to contribute to successful adoption of Unanet and BI/Analytics solutions
• Lead customer reporting training
• Ensure projects remain on schedule and within budget, proactively setting expectations and identifying and communicating risks
• Maintain established target utilization
• Support multiple, concurrent implementations in an organized fashion
• Support continuous improvement of Professional Services processes and procedures
• Contribute as a Unanet Subject Matter Expert to our Knowledge Center
• Stay up to date on new Unanet product features and functionality

Your First 90 Days

In your first 30 days, you’ll attend orientation and meet the Unanet team. You’ll join a new hire cohort through our immersive onboarding program, uLaunch. You will navigate product training to understand the features available within our product offering. You will shadow other consultants across both implementation and analytics on at least four (4) engagements.

In your first 60 days, you will continue to shadow implementations and work through your defined onboarding plan. You will attend available training sessions and Unanet webinars. You’ll provide sales support and LOEs on smaller engagements. You’ll take the lead on at least five (5) engagements with the support and guidance of other Senior Consultants. You’ll identify areas of opportunity to streamline support needed from other cross-functional teams. You’ll hit your defined realization target.

In your first 90 days, you’ll comfortably lead all or most of your reporting and analytics engagements. You’ll provide sales support and LOEs on larger, more complex engagements. You’ll lead requirements gathering sessions. You’ll take the lead on at least five (5) add