As a key member of the team, you will help ensure the quality, reliability, and scalability of applications such as AI Agents, Agent Assist, Supervisor Assist, and other AI-driven experiences. You will contribute to both manual and automated testing efforts, help shape our quality assurance practices, and work closely with developers, product managers, and designers throughout the software development lifecycle.
Are you ready to make your mark?
What you will be doing:
- Collaborate with Development, Product Management, and UX teams to define and understand quality requirements for AI-powered applications.
- Analyze product requirements, user stories, and technical designs to create comprehensive test strategies, test plans, and test cases.
- Validate AI-driven features such as AI Agents, Agent Assist, Supervisor Assist, knowledge-based experiences, and other AI-powered applications.
- Design, develop, and maintain automated test frameworks and automated test suites for frontend, backend, and API testing.
- Own and execute existing automation suites, investigate failures, identify defects, and drive issues to resolution.
- Develop new automated tests and contribute to the continuous improvement of the team’s automation infrastructure.
- Perform manual exploratory, functional, regression, integration, and end-to-end testing as needed.
- Collaborate with developers to identify root causes of issues and improve overall product quality.
- Review automation code and provide technical guidance to other QA engineers.
- Participate actively in Agile ceremonies, sprint planning, backlog refinement, and release activities.
- Document, report, and track software defects using Jira and other engineering tools.
- Help improve QA processes, testing methodologies, and quality standards across the AI Apps organization.
What you will bring to the role:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
- 4–7 years of QA experience in a software development environment.
- Strong understanding of software testing methodologies, quality assurance processes, and Agile development practices.
- Experience designing, developing, and maintaining automated test frameworks and test suites.
- Hands-on experience with automation tools and frameworks such as Selenium, Playwright, Cypress, TestNG, JUnit, or similar technologies.
- Experience with API testing tools and methodologies.
- Working knowledge of at least one programming or scripting language such as Java, JavaScript, TypeScript, Python, or C#.
- Experience with Jira, Git, CI/CD pipelines, and modern software development workflows.
- Ability to create and execute SQL queries for data validation and troubleshooting.
- Experience testing modern web applications, includin