onsite
Senior QA Engineer - GenAI, VoiceAI, Telephony, and IVR testing
Senior QA Engineer - GenAI, VoiceAI, Telephony, and IVR testing
The Senior QA Engineer will be responsible for testing GenAI, VoiceAI, Telephony, and IVR applications. Key responsibilities include building automation frameworks, developing test cases, executing tests, and tracking defects to closure across various testing types.
About the role
Tasks
- Analyze logs
- Build automation frameworks
- Conduct functional testing
- Conduct integration testing
- Conduct regression testing
- Conduct system testing
- Create test reports
- Debug test failures
- Develop test cases
- Develop test plans
- Develop test strategy
- Document defects
- Execute automated tests
- Perform IVR testing
- Provide quality metrics
- Test AI guardrails
- Test GENAI applications
- Test VoiceAI applications
- Test call flows
- Test telephony components
- Track defects to closure
- Validate ASR output
- Validate SIP
- Validate TTS output
- Validate conversational flows
- Write automation scripts
Skills
Api TestingASRAutomation FrameworksCCaaSCall Flow TestingCall flowConversational DesignDebuggingFlow testingGenaiGuardrail TestingIVR TestingIntegration TestingJavaLlmLog analysisMultimodal TestingNlpNLU TestingPostmanPrompt validationPython