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The Senior Product Owner will work to maximize the value of the product they support and serve as the team's primary contact for information, work prioritization, and decision-making for owned work. They act as a liaison between business stakeholders and the development team and manage projects between IT and the various clinical groups supporting Utilization Management processes. Responsibilities include the following:
- Gathering and documenting business system and functional requirements
- Influencing system design to optimize support and ensure solutions meet the business objectives and requirements.
- Completion and/or coordination of implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team.
- Facilitation of meetings with business partners and IT partners to discuss and document business needs in a way that will support IT development.
- Coordination across teams on milestones and implementation of the project deliverables.
- Communication with IT and business project managers to align on status and for reporting out to leadership.
- Attendance at regular meetings to ensure quality delivery of projects
- Escalation of barriers and risks in a timely manner & help with resolution
Success in this position requires the following:
- A strong desire to deliver new and improved system functionality to those who support and serve our members
- An understanding of current system capabilities and business processes to determine downstream and upstream impacts of changes
- Excellent communication skills with all levels of the organization
- Strong critical thinking and analytical skills, with strict attention to details
- Ability to collaborate effectively and influence others without authority
- Willingness to pivot based on daily developments and adapt quickly to changing priorities
- Ability to work independently and efficiently to manage multiple competing projects and initiatives
Use your skills to make an impact
Required Qualifications
- 3+ years of experience in technology implementations and/or product management
- Experience as a Product Owner managing a Scrum team to include story/requirement documentation and understanding, sprint planning, socialization sessions, PI planning
- Knowledge of Agile Development Methodologies
- Experience problem solving and providing consultation within complex environments
- Experience facilitating cross-functional teams' efforts
Preferred Qualifications
- Clinical Utilization Management experience including knowledge of authorization workflow
- FHIR authorization transaction knowledge
- Bachelor's degree in computer