remote
Senior Product Manager - Technical, Customer Experience & Business Trends - Amazon.com
Product Manager
Lead the design and delivery of agentic GenAI solutions on Amazon Bedrock to transform customer experience, benchmark performance, and drive retail insights across North America.
About the role
Key Responsibilities
- Own the product roadmap for agentic GenAI solutions, translating business goals into technical requirements and user stories.
- Collaborate with data scientists, ML engineers, and UX teams to build, test, and iterate Bedrock‑powered agents that reason, plan, and execute tasks for consumers.
- Define and track success metrics, conduct performance evaluations, and benchmark agent capabilities against industry standards.
- Advise cross‑functional stakeholders on product strategy, prioritization, and trade‑offs to maximize customer impact.
- Drive continuous improvement through A/B testing, user feedback loops, and data‑driven insights.
Requirements
- 5+ years of product management experience in a technology‑heavy environment, preferably in AI or e‑commerce.
- Hands‑on experience with GenAI platforms (e.g., Amazon Bedrock, OpenAI, Anthropic) and building agentic solutions.
- Strong analytical skills with proficiency in data analysis, experimentation, and metric definition.
- Excellent communication and stakeholder management abilities across engineering, design, and business teams.
- Passion for customer experience and a track record of delivering high‑impact products.
Skills
product managementdata analysis