remote
Senior Product Manager, Technical - Amazon.com
Product Manager
Lead cross‑functional teams to design and launch AI‑driven solutions that eliminate customer‑facing defects in real time, enhancing Amazon’s customer experience at scale.
About the role
Key Responsibilities
- Own the product roadmap for AI/ML‑powered defect detection and resolution, ensuring alignment with business goals and customer impact.
- Collaborate with data scientists, engineers, and design teams to translate complex data insights into actionable product features.
- Define success metrics, conduct A/B tests, and iterate rapidly based on quantitative and qualitative feedback.
- Communicate vision, progress, and trade‑offs to senior leadership and cross‑functional stakeholders.
- Drive end‑to‑end product lifecycle from ideation through launch, monitoring performance and scaling solutions globally.
Requirements
- 5+ years of product management experience in a technology‑heavy environment, preferably in AI/ML or large‑scale data platforms.
- Proven track record of delivering high‑impact products that solve real customer problems.
- Strong analytical skills with experience in data‑driven decision making and experimentation.
- Excellent communication and stakeholder management abilities across multiple teams.
- Passion for customer experience and a deep understanding of how AI can transform service operations.
Skills
machine learningproduct managementdata analysis