Senior Product Manager - Shipping

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

What you will do

Winning an object at Catawiki is an exciting moment, but the real excitement comes once the object has been delivered. Whether it’s a classic car, a watch, a painting or a rare stamp, they all need to arrive in the hands of the buyer, and only when the item is according to the description, will we proceed with the pay-out to the Seller. As simple as this sounds, there are many things that can go wrong in this process and with hundreds of thousands of objects in all shapes and sizes, we need to ensure that we help this process go smooth and easy.

As we’re rapidly expanding, we’re looking for an experienced Senior Product Manager Shipping to strengthen our team of high performing Product Managers, Engineers, Designers and Data Scientists to scale our business.

As a Sr. PM Shipping at Catawiki, you will work with a multidisciplinary team within our Fulfilment vertical to:

• Relentlessly focus on what’s best for our customers and our business.
• Empower our Sellers and Buyers with the most convenient ways and processes to ship and receive their desired object.
• Responsible for selecting new, and maintaining the relationships with existing, shipping partners.
• Manage the process of giving and receiving feedback to the seller.
• Understand and identify customer behaviour and needs through research and analysis.
• Analyse, understand and share learnings from experimentation to build a strong knowledge base of the product.
• Contribute to the overall Product Vision and Strategy for this core part of our value proposition.
• Strong stakeholder management and partnership with the commercial organization in Catawiki and specifically the shipping operations team
• Take ownership of anything related to shipping, the roadmap and prioritisation of new features and enhancements to existing features. Examples:
• Working with various carriers across the world
• Working with shipping aggregators
• Find projects to make shipping costs more fair
• Improve the quality of the overall shippi