remote
Senior Product Manager - Apply
Product Manager
Senior Product Manager driving AI‑native customer experience solutions, shaping product strategy, roadmaps, and cross‑functional delivery for consumer and entertainment brands.
About the role
Key Responsibilities
- Define and own the product vision, strategy, and roadmap for AI‑driven CX solutions, aligning with market needs and business goals.
- Collaborate with engineering, data science, design, and client teams to translate requirements into actionable user stories and deliver high‑impact features.
- Lead agile ceremonies, prioritize backlogs, and ensure timely delivery of releases while maintaining quality and performance standards.
- Conduct market research, competitive analysis, and user testing to validate concepts and iterate on product improvements.
- Measure product success through KPIs, analytics, and customer feedback, driving data‑informed decisions and continuous optimization.
Requirements
- 5+ years of product management experience, preferably in AI, machine learning, or customer experience platforms.
- Strong understanding of AI/ML technologies and their application to consumer‑facing products.
- Proven track record of delivering complex, data‑driven products using agile methodologies.
- Excellent analytical, communication, and stakeholder‑management skills.
- Experience working in a fast‑paced, remote or hybrid environment with cross‑functional teams.
Skills
product managementmachine learningdata analysis