Senior Product Manager, AI & POS - Maisha Meds

Maisha Meds is hiring! We're looking for a Senior Product Manager to lead our Point of Sale (POS) product and, over time, shape new AI-enabled product capabilities that build on our network.

About Maisha Meds

Maisha Meds is an organization dedicated to improving health care in Africa through best-in-class technology.

Founded in 2017, Maisha Meds has created the largest digital network of private pharmacies and clinics across Kenya, Tanzania, Uganda, Nigeria, and Zambia through our mobile software. Our platform not only helps these providers improve business by making sales, managing inventory, and tracking patients. It also reimburses them for providing high-quality care for malaria, family planning, and HIV prevention at discounted costs.

Maisha Meds supports more than 25 million patient visits every year and has provided more than one million quality-assured reimbursements to-date. We harness data from our network of pharmacies and clinics to reveal health and market trends, which allows us to design better solutions that work for the people we serve. We have worked with leading academic institutions such as UC Berkeley, Emory University, and KEMRI to evaluate the effectiveness of our programs. Research shows that our system is able to significantly increase appropriate malaria case management and the uptake of long-acting contraceptives.

Our work is powered by a diverse group of top-tier global health funders and partners. We recently demonstrated the sustainability of our model through a flagship initiative with the Lagos State Government, where the government adopted our platform for malaria and fever care via a World Bank loan and subsequently direct state budgetary support. Support from our current and future partners will allow us to expand our digital network and deliver high-quality sustainable healthcare to millions of patients. And we continue to demonstrate impact of 4-7x improvement in quality and effective healthcare via randomized trials and ongoing program data.

About the role

The Senior Product Manager, POS will be responsible for shaping and evolving Maisha Meds ' Point of Sale system, which supports the daily operations of pharmacies and clinics across our markets.

The role begins with ownership of the POS system used daily by pharmacies and clinics. As the product organization evolves, the scope will expand to include leadership of new product initiatives that build on our data and system, including AI-enabled capabilities as they move from ideation into delivery.

You will work closely with engineering, design, programs, operations, and country teams to clarify what problems are most important to solve, define what success looks like, and guide teams through the tradeoffs required to get there. This role will suit someone who has seen products succeed and stall, and can adjust course without waiting for perfect information or consensus.