onsite
Senior Product Designer - Retell AI
Product Designer
Lead the design of AI-powered contact center interfaces, crafting intuitive experiences that blend advanced UX principles with cutting‑edge AI features. Drive end‑to‑end design from research to high‑fidelity prototypes, ensuring seamless, scalable solutions for enterprise users.
About the role
Key Responsibilities
- Own the end‑to‑end design process for AI phone agent interfaces, translating complex business requirements into user‑centric solutions.
- Conduct user research, usability testing, and data analysis to inform design decisions and validate concepts.
- Create high‑fidelity prototypes and design systems in Figma, ensuring consistency across web and mobile experiences.
- Collaborate closely with product managers, engineers, and data scientists to iterate on features and deliver polished releases.
- Advocate for accessibility and inclusive design, ensuring compliance with industry standards.
Requirements
- 5+ years of product design experience, preferably in SaaS or enterprise software.
- Proven expertise in Figma, design systems, and interaction design.
- Strong portfolio showcasing user research, wireframes, prototypes, and final UI deliverables.
- Excellent communication skills and ability to present design rationale to cross‑functional teams.
- Experience working with AI or data‑driven products is a plus.