Senior Platform Professional Services Consultant - Crowdstrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike Services is seeking a Platform Professional Services Sr. Consultant specialised in AI for Detection and Response who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform’s AI capabilities. This role will focus specifically on leveraging Falcon’s Artificial Intelligence (AI) and Machine Learning (ML) technologies to enhance threat detection, automate response workflows, and maximise security outcomes for customers. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimisation/utility and follow-on customer support for the CrowdStrike platform's AI-powered detection and response capabilities.

What You'll Do:

Deployment and Operations activities may include:

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities

Assist customers in optimising AI-driven threat detection models and automated response workflows

Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy

Develop and implement AI-driven automation playbooks for security operations

Troubleshoot AI-related customer issues across small to large enterprises

Develop scripting and application solutions using Falcon APIs to enhance AI capabilities

Work closely with customers to interpret AI-generated alerts and findings

Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritisation and asset management

Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows

Support Incident Response teams with AI-powered threat hunting and forensic analysis

Develop and lead AI skills workshops for the Platform Professional Services team

Work collaboratively with the Platform Professional S