Senior Platform Engineer - Points North

Points North is looking for a Senior Platform Engineer who is ready to do work that is both foundational and forward-looking. This role will help support multiple products, some legacy and some brand new. The right person will see this role as an opportunity to enable us to scale while working on a critical platform that is used every day by real people to get their work done.

This role will be working both on stabilizing and hardening what exists today and working with our development teams to empower them to manage the operational health of their applications, their telemetry, their alerting, their performance, their scaling. The goal is not a platform where you are the bottleneck. It is a platform so well-built and well-documented that teams can run confidently on their own.

If you are the kind of engineer who gets energized by bringing structure and reliability to complex cloud infrastructure, who sees a modernization challenge as an opportunity rather than a warning sign, and who genuinely enjoys making other engineers more effective, we are excited to talk to you!

What You'll Be Doing:

Automate the Azure infrastructure powering our products from end-to-end. Harden what exists, modernize what needs it, and build new infrastructure the right way from the start using Bicep and ARM templates. If it is not repeatable and version-controlled, help us make it so.

Build and mature our DataDog implementation including how we are using it, not just configuration. Dashboards, monitors, alerts, logging, performance monitoring, all built with intention.

Ensure our Azure environment, pipelines, and application follow security best practices and that those practices are baked into how we build.

Standardize what "healthy" looks like for our systems and make sure we always have the measurement and alerting to know when it is not.

Own the reliability and effectiveness of our Azure DevOps pipelines across build, test, and deployment and partner closely with development teams to make the pipeline experience faster and less painful for everyone.

Build self-service tools, standards, and documentation that allow development teams to instrument their applications, set up their own monitors, and manage their own operational health without routing everything through you.

Lead performance investigations and own post-incident reviews and drive the systemic improvements that prevent the same incident from happening twice.

Act as a consultant and coach to development teams on cloud best practices, security, reliability patterns, and observability. This role will be a trusted partner, but not act as a gatekeeper.

Informally mentor engineers across the organization, raising the overall platform and reliability knowledge of the team over time.

What We Are Looking For:

A builder who is equally comfortable working with legacy production systems and as w