Senior Platform Engineer DevOps

Company Overview

ActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition. We provide marketers the products they need to acquire qualified customers at scale. Our platform is trusted by thousands of companies engaged in direct-to-consumer marketing, helping them save wasted spend, comply with ever-changing regulations, and manage a constantly evolving partner landscape. Our flagship product, TrustedForm, is used to certify over 1 billion opt-in digital customer leads every year and is the gold standard for documenting prior express written consent for TCPA compliance.

Job Summary

You own outcomes for the engineers you serve, not tickets. You find the friction slowing teams down and remove it for everyone at once — and you do it with the autonomy and judgment to decide what's worth building, what isn't, and when to say no.

Platform is a force multiplier. We build self-service tooling, paved roads, and automation that any team can adopt without us in the loop. The systems you build and run power products that serve hundreds of millions of requests per day, and the abstractions you ship determine how fast every product engineer at ActiveProspect can build and deploy. When you build something well here, one change makes dozens of engineers faster.

The technical bar is high, but raw skill is the floor here, not the ceiling. What sets this role apart is judgment: knowing which friction is worth removing, when a smaller fix beats a bigger one, when to build a reusable capability instead of a one-off, and when AI output is good enough versus when to dig in yourself. You'll set technical direction for how we deploy, observe, secure, and operate our infrastructure — and raise the bar for the engineers around you.

Responsibilities:

• Own outcomes end-to-end. Frame the problem, design the solution, ship it, and own whether it actually moved the metric. Descope to the cheapest version that works, and prototype in days, not weeks.
• Build for self-service, not for tickets. Treat the platform as a product and internal engineers as your customers. Understand their friction, then solve it with reusable, well-documented tooling that teams adopt on their own — so the fix scales to everyone, not just the team that asked.
• Own and evolve the paved road. Set the direction for our GitOps, Kubernetes (AWS EKS / ArgoCD), and serverless (AWS Lambda) patterns so the easy path is also the secure, reliable, and cost-aware one — and lead the migrations that get us there.
• Own reliability. Lead incident response for the systems you own, drive blameless postmortems, and turn what you learn into durable fixes. Set the on-call practices that keep us meeting our SLAs without burning people out.
• Architect AI-driven leverage. Design and operate AI agents and automation that hold up in production — auto-