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Job Description:
The Senior Partner Data Specialist is responsible for ensuring the accuracy, integrity, governance, and strategic utilization of partner-related data across enterprise systems and business processes. This role partners closely with Global Programs & Operations, Partner Operations, Internal IT, Business Systems, Analytics, and cross-functional stakeholders.
Key Responsibilities
- Develop and maintain partner data governance standards, policies, and best practices.
- Manage partner lifecycle data including role-based partner contacts, hierarchy management, certifications, and program participation.
- Monitor and improve partner data accuracy, completeness, and consistency.
- Analyze partner engagement, program participation, certifications, incentives, and operational performance metrics.
- Partner with Internal IT and Business Systems teams (GTO)to support partner-related systems and integrations.
- Support system enhancements, testing, release management, and data migration activities.
- Identify opportunities to automate manual processes and improve operational efficiency.
- Provide data insights and recommendations to business stakeholders and leadership.
- Help define key commercial customer adoption telemetry, include product insights, renewal insights, drive upsell and cross sales
- Create data sheet for competitive analysis in the market
- Work with AI specialist closely to build AI enabled data capabilities
Required Qualifications
- Bachelor’s degree in Information Systems, Business Administration, Data Analytics, Computer Science, or related field.
- 12+ years of experience in Data Management, Business Analysis, Partner Operations, Sales Operations, Business Operations, or related functions.
- Strong understanding of data governance, data quality management, and reporting principles.
- Advanced Excel, reporting, and data analysis skills.
- Experience building dashboards using Power BI, Tableau, or similar analytics platforms.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience supporting partner ecosystems, channel programs, or customer-facing operations.
- Experience with CRM and PRM platforms such as Salesforce, ChannelScaler, Impartner, or ZINFI.
- Knowledge of SQL, APIs, data integrations, and workflow automation technologies.
- Experience utilizing AI tools to improve reporting, analytics, and operational processes.
- Familiarity with certifications, incentives, business