remote
Senior Next Best Action Product Manager - RBC
Product Manager
Senior product manager leading the delivery of hyper‑personalized client experiences through Next Best Action, translating strategy into agile execution using data analytics and machine‑learning techniques.
About the role
Key Responsibilities
- Own the end‑to‑end product lifecycle for the Next Best Action platform, from vision and roadmap to delivery and iteration.
- Translate business strategy and client experience goals into detailed user stories, backlog items, and sprint plans for an agile pod.
- Collaborate with data scientists, engineers, and designers to embed machine‑learning models and personalization algorithms into product features.
- Define and track key performance indicators (KPIs) to measure the impact of hyper‑personalized interactions on client satisfaction and revenue.
- Prioritize enhancements based on data‑driven insights, regulatory requirements, and stakeholder feedback.
Requirements
- 5+ years of product management experience, preferably in financial services or digital experience platforms.
- Strong background in agile product development and backlog management.
- Proven ability to work with data analytics and machine‑learning teams to translate models into market‑ready features.
- Excellent communication and stakeholder‑management skills, with a track record of influencing cross‑functional teams.
- Bachelor’s degree in Business, Computer Science, Engineering, or related field; advanced degree a plus.
Skills
product managementmachine learning