Senior Microsoft 365 Engineer

Why AIS?

When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.

Employee Ownership : Your contributions directly impact the company’s success, and you share in its achievements.

Continuous Learning : Access to resources, training, and mentorship to support your professional growth.

Inclusive Culture : A workplace where diversity is celebrated, and everyone’s voice is valued.

Mission-Driven Work : Engage in projects that make a meaningful difference for our clients and communities.

What are we looking for?

At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

Working@AIS

Core Knowledge & Skills: Aligns infrastructure strategy to business goals, leads large projects, applies compliance frameworks, designs high availability/disaster recovery and performance optimization patterns, and shapes deployment pipeline design.

Work & Complexity: Directs cross-team programs, performs advanced tuning, implements high availability/failover architectures, leads audits, plans growth, and manages budgets.

Quality & Independence: Delivers high-quality outcomes, sets team standards, introduces innovative solutions, and makes high-impact decisions.

Teamwork & Communication: Leads the engineering team, develops talent, resolves conflicts, and communicates effectively with senior leadership and stakeholders.

Consulting & Engagement: Provides high-level consulting to leadership, builds roadmaps, negotiates vendor contracts, and sponsors innovation initiatives.

Project Summary

AIS is seeking a Senior Microsoft 365 Engineer with deep technical expertise in Exchange Online, Exchange Hybrid, identity integration, and enterprise migration delivery. This role is responsible for leading the engineering, implementation, and operational support of Microsoft 365 messaging and hybrid identity solutions in complex enterprise environments, while mentoring junior engineers and partnering closely with architects, security teams, project managers, and customer stakeholders.

Key Responsibilities

Lead implementation, administration, and advanced support for Exchange Online in enterprise Microsoft 365 environments.

Engineer and maintain Exchange Hybrid configurations, including coexistence, mail flow, organization relationships, free/busy, autodiscover, and mailbox move capabilities.

Design, configure, and troubleshoot comple