Job Summary
Job Description
Responsibilities:
- Leading scoping and impact analysis to document business impact, prioritization, and options for technical execution across both citizen and center led portfolio
- Managing relationships with business stakeholders to define product and technical needs for new initiatives
- Orchestrating assignment, prioritization, and coordination of build, test, and deployment activities across delivery teams
- Coordinating across business functions to develop consensus on portfolio prioritization and achievement of impact in partnership with key stakeholders
- Supporting platform strategies and tracking delivery impact across initiatives
- Collaborating with peers and other departments to manage technology changes and ensure compliance
- Overseeing portfolio health, delivery progress, and cumulative business impact reporting
- Managing Business & Technology Audits and corrective action plans; coordinating associated standards, policy, and process improvements across the ecosystem.
- Defining & maintaining Business Continuity planning, testing, and readiness (RTO/RPO) for billing functions.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Compensation
Comcast intends to offer the selected candidate base pay within the p