Senior Manager, Solution Engineering Mid-Market Commercial

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce .

Mid-Market Commercial Leader Key Responsibilities

Frontline Team Leadership

Lead, coach, and develop a team of Solution Engineers across the Commercial Mid-Market business. Foster a culture of accountability, innovation, collaboration, and customer obsession while driving high performance across the organization.

AVP & Pod Partnership

Serve as a strategic partner to Sales AVPs and Pod leadership by aligning technical resources to business priorities, improving execution rigor, and helping teams navigate complex customer opportunities.

Customer Engagement & Executive Presence

Act as a customer-facing leader on strategic engagements, workshops, executive meetings, and key presentations. Help teams connect Salesforce innovation to measurable business outcomes through compelling storytelling and solution visioning.

Deal Strategy & Execution

Support teams on complex opportunities by helping shape account strategy, technical positioning, competitive differentiation, and customer engagement plans. Drive consistency and execution excellence across the business.

Operational Excellence

Drive operational rigor across the team through inspection, forecasting discipline, resource alignment, and scalable execution frameworks. Leverage data and AI-driven insights to identify risks, coaching opportunities, and execution gaps.

AI-Powered Solution Engineering

Encourage adoption of AI-enabled workflows and modern Solution Engineering practices that improve productivity, speed, quality, and customer engagement across discovery, demos, presentations, and account planning.

Talent Development & Coaching

Develop future leaders and top technical talent through active coaching, career development, feedback, and mentorship. Build an inclusive and high-performing team culture focused on continuous learning and growth.

Value-Led Solutioning

Drive a solutions approach fo