Senior Manager, Salesforce Development
- Lead, coach, and develop a team of Salesforce engineers through regular 1:1s, performance feedback, career development planning, and day-to-day delivery support.
- Own technical delivery for Salesforce and related GTM platforms, ensuring solutions are scalable, secure, supportable, and aligned with enterprise architecture standards.
- Partner with Product Managers, Business Analysts, Architects, and GTM stakeholders (Sales, Sales Ops, Service Ops, Deal Desk) to rapidly translate high-level business requirements into effort estimates — using t-shirt sizing (S/M/L/XL) with clearly stated assumptions — to enable early prioritization and planning decisions.
- Operate effectively in an agile delivery model where requirements evolve; proactively identify scope changes, reassess estimates with updated assumptions, and communicate impact to stakeholders quickly to minimize delivery disruption.
- Provide hands-on technical leadership in Salesforce architecture, including Apex, Lightning Web Components, Flows, integrations, security model, data model design, and environment strategy.
- Review solution designs, code, and deployment plans to ensure quality, maintainability, performance, and adherence to coding standards and best practices.
- Drive platform modernization and technical debt reduction by improving legacy implementations, optimizing automation, strengthening integrations, and evolving reusable design patterns.
- Establish and govern engineering practices for source control, CI/CD, sandbox management, release management, testing strategy, and production support.
- Manage team capacity, sprint commitments, delivery risks, and operational priorities across a global delivery model with onsite and offshore resources.
- Support hiring, onboarding, and team planning activities, and help build a high-performing, inclusive engineering culture focused on accountability, learning, and collaboration.
- Take ownership of escalated production issues and cross-functional dependencies, driving timely resolution, root-cause analysis, and continuous improvement.
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