We are on the lookout for a Senior Manager, Product Analytics to join the our Product Analytics team on our journey to always deliver amazing experiences.
The Product Analytics team is at the forefront of establishing and enabling a learning culture that is critical to a customer-obsessed product organisation. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including analytics engineers, data scientists, and business analysts, to share knowledge and expertise.
The main responsibilities of the Product Analytics Team include:
- Product OKRs & Metrics: Define what 'good' looks like by setting up a product metric framework and quarterly OKRs.
- Tracking & QA: Define which user behaviours need to be tracked and work with engineers on the implementation and QA.
- ETL & Reporting: Building data pipelines and self-service dashboards.
- Experimentation: Enable a learning culture and iterative product development lifecycle through sound experimentation (AB tests)
- Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap by quantifying problem spaces and sizing feature impact
As the Senior Product Analytics Manager for the Restaurant Team. The Restaurants team's mission is focusing on the user journey from selection to delivery tracking and all the aspects in this journey: Including how to present useful content, helping on selecting the food-you-love, understanding and tailoring the user journey, and many more challenging steps to finally enable a smooth experience.
Your main responsibilities will include:
- Team Leadership & Delivery Management: Manage team outcomes by setting up effective processes, actively prioritizing tasks, planning resources, reviewing deliverables, and resolving technical issues to ensure high-quality, timely output.
- Strategic Partnership & Influence: Act as a thought partner to product leadership, co-shaping product and business strategy. Develop strong hypotheses to uncover deep insights and drive impactful business outcomes. Fostering a culture of experimentation, innovation, and continuous learning in your team and the wider organization.
- Stakeholder Management & Communication: Collaborate directly with senior product and business stakeholders. Navigate competing priorities and drive alignment across product, business, and other functions. Help teams and senior executives make informed trade-offs in complex decision-making environments.
- Data Strategy & Foundations: Contribute to product analytics foundation, collaborating with data foundation and engineering teams to improve instrumentation, experiment platform, data quality, and self-serve analytics capabilities.