remote
Senior Manager, Implementation & Onboarding - 1password
Software Engineer
Lead cross‑functional teams to deliver secure, scalable implementation and onboarding solutions for enterprise customers, driving adoption of a next‑generation password manager and Unified Access Management platform.
About the role
Key Responsibilities
- Oversee end‑to‑end implementation projects for large enterprise clients, ensuring timely delivery and high customer satisfaction.
- Collaborate with product, engineering, and security teams to define onboarding workflows and best practices.
- Lead a team of implementation specialists, providing coaching, performance feedback, and career development.
- Develop and maintain project plans, risk assessments, and status reports for senior leadership.
- Drive continuous improvement of implementation processes, tooling, and documentation.
Requirements
- 10+ years of experience in enterprise software implementation, with a focus on security or identity solutions.
- Proven track record managing large, complex projects and leading high‑performing teams.
- Strong understanding of password management, Unified Access Management, and related security technologies.
- Excellent communication, stakeholder management, and problem‑solving skills.
- Experience with cloud platforms (AWS, Azure) and SaaS delivery models is a plus.