As a Senior Manager, Customer Advancement - Airlines | Lessors, you will be responsible for leading a team to drive customer growth and retention through data-driven insights and strategic initiatives. You will work closely with cross-functional teams to develop and execute business plans, analyze customer data, and identify opportunities for improvement. The ideal candidate will have a strong background in data analysis, machine learning, and cloud-based technologies, with experience in a similar role in the airline or leasing industry.
Key Responsibilities:
- Lead a team of customer advancement professionals to drive customer growth and retention through data-driven insights and strategic initiatives.
- Develop and execute business plans to achieve customer growth and retention goals.
- Collaborate with cross-functional teams to analyze customer data and identify opportunities for improvement.
- Develop and maintain relationships with key customers and stakeholders.
- Stay up-to-date with industry trends and developments, and apply this knowledge to drive business growth and improvement.
Requirements:
- 10+ years of experience in a similar role in the airline or leasing industry.
- Strong background in data analysis, machine learning, and cloud-based technologies (AWS).
- Proven track record of driving customer growth and retention through data-driven insights and strategic initiatives.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.