Senior Lead AI Solutions Consultant

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

About the Role

As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times.

Activities Include

• Represent BrazeAI product portfolio to our top prospects
• Lead technical discussions on our cutting-edge data science and answering technical questions
• Execute demos and proof of concepts, including facilitating integration, delivering results & insights
• Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
• Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
• Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
• Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
• Support other team members across functions to develop their expertise and to inform future Braze product development
• Strong written and verbal English language skills are essential.

Who You Are

• Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships. You lead with curiosity and have deep empathy for customers. You have a demonstrated track record of persuading others.
• An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
• An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
• Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
• Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
• Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
• A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
• Must be fluent in English, both written and verbal