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Senior IT Operations Analyst - QinetiQ U.S.
Systems Engineer
Lead enterprise IT operations, ensuring high availability of Linux/Windows infrastructure, network services, and monitoring tools. Drive incident response, automation, and continuous improvement in a mission‑critical environment.
About the role
Key Responsibilities
- Oversee day‑to‑day operations of enterprise Linux and Windows servers, ensuring 99.9% uptime.
- Design, implement, and maintain monitoring solutions (e.g., Nagios, Zabbix, Prometheus) to detect and resolve performance issues proactively.
- Lead incident management, root‑cause analysis, and post‑mortem documentation to improve reliability.
- Automate routine tasks using scripting languages (Python, Bash) and configuration management tools (Ansible, Puppet).
- Collaborate with security, network, and application teams to enforce best practices and compliance.
Requirements
- 5+ years of IT operations experience in a large, complex environment.
- Strong proficiency with Linux/Unix and Windows Server administration.
- Hands‑on experience with network protocols, routing, and firewall configuration.
- Solid scripting skills (Python, Bash) and familiarity with CI/CD pipelines.
- Excellent problem‑solving, communication, and documentation abilities.